Technology has evolved tremendously since the days of break/fix and most companies are not staffed to keep up with innovation. Many organizations today run with lean resources and want to streamline IT operations.
When IT employees find themselves overwhelmed and distracted from their primary responsibilities this creates a reactive rather than proactive environment. SCI’s Managed Services can augment your resources and take the pressure off your IT staff by allowing them to focus on critical day-to-day activities affecting your end user customers. Our dedicated team can help bring order to any situation as we seamless and discretely restore efficient and reliable IT operations.
As new technologies are introduced and the existing staff may not have the knowledge to analyze and make recommendations, SCI can offer engineering expertise and demos of the latest solutions. Rather than adding to in-house staff expense for this expertise, managed services provide scalability and flexibility based on the level of support needed. This allows you to accurately project monthly IT expenses and plan for larger projects in a more cost-effective manner, increasing your ROI.
During busy times or for large deployments we can provide the specific workforce required. SCI can manage the entire project or take over chunks of the process. Our team can also assist with the time-consuming and often forgotten-about documentation process so you can maintain this for repeatable future success. Issues and outstanding projects get resolved quickly, keeping you in good standing with your C-suite!
Why Choose SCI for your Managed Services:
Customized goal-based IT support with high availability and efficiency
Implement a scalable and future-proof solution
Eliminate concern and expense of hiring, training, and turnover
Reduce operating expenses and increase return on investment
Broaden your resource base
“I must admit in my 18 years in this industry, I have never worked with a vendor that has been so supportive and detailed oriented as you. You have been amazing to work with.”
