Privacy Policy
SCI is Committed to Protecting Your Privacy
Last Updated: March 2026
Service Communications Inc. (“SCI,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with us.
We are a private business that installs low‑voltage and audio‑visual infrastructure and equipment. We do not collect consumer health data, do not participate in e-commerce, do not store or process credit card information, do not utilize a customer portal, and do not use automated decision‑making that produces legal or similarly significant effects on individuals.
Scope of This Policy
This Privacy Policy applies to personal information we collect through our website, email, phone communication, and service interactions. It does not apply to any third‑party websites we may link to.
Information We Collect
We collect the personal information you voluntarily provide such as name, email, phone, project details, address, and communications. We may also collect basic technical data such as IP address, device/browser info, and cookies only temporarily to facilitate the functionality, security, and analysis of our website. We do not collect sensitive data.
Cookies and Tracking Technologies
We use only basic analytics and necessary cookies to improve usability. We do not utilize non‑essential cookies; they would only be used with your consent. We honor Global Privacy Control (GPC) signals.
How We Use Your Information
To respond to inquiries, provide services, prepare quotes, improve service quality, and send optional updates if you opt in. We do not sell or share personal information or use it for targeted advertising.
How We Disclose Information
We may disclose information to our direct service providers, legal authorities, only where required, or as part of business operations. We do not transfer information to third parties for their independent use.
Your Privacy Rights (U.S.)
Depending on your state, you may have rights to access, correct, delete, or receive a copy of your data and opt out of sale/share (we do not sell/share) and profiling (we do not use it). We honor GPC signals.
Special Notice to International Visitors and Customers
Because SCI can operate globally, we may transfer your personal information within our global operations to fulfill our obligations to you, but always subject to the limitations of applicable data protection law and this Privacy Policy. Privacy laws differ across the globe. If you are visiting from Canada, the European Union, or other regions with laws governing data collection and use that may differ from U.S. law, please note that by providing your personal data, you are agreeing to transfer it to SCI in the United States.
Data Security
We use administrative, technical, and physical safeguards to protect your information.
Retention
We retain information only as long as necessary.
Policy Updates
We may update this policy and will revise the “Last Updated” date.
Contact Us
The operator of this website is Service Communications Inc., 18915 142nd Ave NE, Suite 230, Woodinville, Washington 98072. Your questions concerning this policy may be directed to info@servicecommunications.com or call 425.278.0300.
Appendix A: California Notice at Collection
Effective Date: March 2026
Applies to: California Residents under the CCPA as amended by CPRA.
Categories Collected
1. Identifiers (name, email, phone, address, IP). Retention: service duration + legal period. Sold/Shared: No.
2. Commercial Information (service requests, project details). Retention: service duration + records period. Sold/Shared: No.
3. Internet Activity (device info, IP, cookies). Retention: short term to facilitate the functionality, security, and analysis of our website. Sold/Shared: No. GPC honored.
4. User-Provided Content (form entries, messages). Retention: as needed. Sold/Shared: No.
5. Sensitive Personal Information: Not collected.
Purposes
Responding to inquiries, providing services, improving operations, maintaining records.
Sales/Shares
SCI does not sell or share personal information.
Automated Decision-Making
Not used.
Your California Rights
Access, correction, deletion, portability, opt-out (not applicable as no sale/share occurs), limit SPI (not applicable).
GPC signals are honored.
Contact
info@servicecommunications.com | 425.278.0300 | 18915 142nd Ave NE, Suite 230, Woodinville, WA 98072